Password Reset


As part of enrolling or onboarding, users are required to register their accounts in the password portal and establish a profile by answering a set of security questions. Once completed, you can manage and reset your own password. 

Password Reset Self-Service

Access the self-service reset portal to manage and reset your password. If you have NOT registered to use the self-service password portal, submit a ticket to the Help Desk for assistance.

Password Standards


  • Passwords must be at least fifteen (15) characters in length.
  • Passwords must contain at least three (3) of these four types of characters:
    • Upper-case alpha characters [A-Z]
    • Lower-case alpha characters [a-z]
    • Numeric characters [0-9]
    • Special characters [! @#$%^&*()_+|~-=\`{}[]:";'<>?,./ ]
  • Passwords must be changed every 365 days.

Default Student Passwords Format

Your default student password begins with FSU followed by:

  • First initial first name (lower case)
  • First initial last name (upper case)
  • Your birth date in the format mmddyyyy
  • and finally and exclamation point ! and a dollar sign $
Request Service

Related Articles (1)

This article provides steps for updating and resetting MFA (multifactor authentication).


Service ID: 70
Mon 1/23/23 9:25 AM
Thu 7/11/24 12:27 PM
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