Using the Service Managment System - Clients

Summary

This article provides steps on how to submit and check the status of service & support requests.

In this article

How to Submit a Service Request

Step1: Search or browse for services.
Screenshot: Step 1
Step 2: Click the Request Service button.
Screenshot: Step 2
Step 3: Completed the form and click the Submit button.
Screenshot: Step 3

How to Check the Status of a Request

From the main page, click the My Tickets & Requests button. Open a request to update it and communicate with technicians. Screenshot: My Tickets & Request Button
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BroncoTechs staff the IT service desk and the Technology Support Center.