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Information Technology
TeamDynamix
Using the Service Managment System - Clients
Using the Service Managment System - Clients
Tags
teamdynamix
tickets
Summary
This article provides steps on how to submit and check the status of service & support requests.
In this article
How to Submit a Service Request
How to Check the Status of a Request
How to Submit a Service Request
Step1:
Search
or
browse
for services.
Step 2: Click the
Request Service
button.
Step 3: Completed the form and click the
Submit
button.
How to Check the Status of a Request
From the main page, click the My Tickets & Requests button. Open a request to update it and communicate with technicians.
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Details
Article ID:
5
Created
Fri 2/17/23 3:14 PM
Modified
Thu 7/20/23 9:03 AM
Related Articles (1)
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This article provides the timeline and implementation components departments need to consider and plan for when requesting implementation of TeamDynamix.
Related Services / Offerings (1)
BroncoTechs & Technology Support Center
BroncoTechs staff the IT service desk and the technology support center.
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://services.uncfsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=5">https://services.uncfsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=5</a><br /><br />Using the Service Managment System - Clients<br /><br />This article provides steps on how to submit and check the status of service/ & support requests.