Using the Service Managment System - Clients, Service Management for Departments

Articles (3)

Pinned Article Using the Service Management System - Clients

This article provides steps on how to submit and check the status of service/ & support requests.

Getting Started in TDNext

TDNext is work management interface used by agents / technicians to work requests and tickets. This article provides a high-level overview of how to work a request / ticket.

Implementing TeamDynamix

This article provides the timeline and implementation components departments need to consider and plan for when requesting implementation of TeamDynamix.