Using the Service Managment System - Clients, Service Management for Departments

Articles (3)

Pinned Article TeamDynamix - Getting Started for Clients

This article provides steps on how to submit and check the status of service/ & support requests.

TeamDynamix - Getting Started for Agents & Technicians

TDNext is work management interface used by agents / technicians to work requests and tickets. This article provides a high-level overview of how to work a request / ticket.

TeamDynamix - Departmental Implementation

This article provides the timeline and implementation components departments need to consider and plan for when requesting implementation of TeamDynamix.