This article provides steps on how to submit and check the status of service/ & support requests.
TDNext is work management interface used by agents / technicians to work requests and tickets. This article provides a high-level overview of how to work a request / ticket.
This article provides the timeline and implementation components departments need to consider and plan for when requesting implementation of TeamDynamix.
AI Ticket Summaries & Revise with AI have been made available to agents and technicians to assist them with working requests.