Technicians will respond within 4 business hours.
Overview
Student, employee, and other university email accounts are provided through the university’s Microsoft 365 subscription, using Microsoft Exchange Online.
Information and Data Security
- Under no circumstances should sensitive information be transmitted to or from shared mailboxes.
- Sensitive data should not be sent via e-mail. The correct method is sharing via OneDrive.
- If sharing via OneDrive is not possible, submit a request for guidance on encrypting e-mail.
Services
Things to Know
- E-mail Forwarding: FSU email accounts cannot be auto-forwarded to external email addresses.
- Mailbox Size: Mailbox size includes all messages, attachments, and calendar items. When nearing the limit, users may receive warnings or experience delivery issues. To manage mailbox size, users must delete unnecessary messages, archive older emails, or use the archive mailbox for long-term storage.
Student & Employee Mailboxes
Active students and employees are provided with mailboxes for sending and receiving email. While students may use their university email for limited personal communication, employees are expected to use their university email exclusively for university-related business.
Mailbox Storage Limits
| |
Mailbox Size / Archive Mailbox Size
|
|
Students
|
50GB / 100GB
|
|
Employees
|
100GB / 100GB
|
Shared Resources
| |
Description |
Size |
Retention |
| Shared Mailbox |
Shared mailboxes allow multiple users to send and receive emails from a common address, making them ideal for team collaboration. These mailboxes include a shared calendar. |
50GB |
Shared resources reporting no usage for one calendar year are automatically removed. |
| Shared Calendar |
Shared calendars help teams coordinate meetings, events, and deadlines. They are commonly used for booking resources (e.g., conference rooms) and managing departmental schedules. |
Not Applicable |
| Distribution Group |
An email distribution group (also called a distribution list) is a collection of email addresses grouped under a single email alias. When an email is sent to the group’s address, it is automatically delivered to all members of the group |
Not Applicable |
Get Started
Outlook Help & Learning Center
Related Policies