Popular Services
Banner offers self-service modules for students, employees and faculty/advisors. These web-based systems allow students, faculty and employees to access and self-manage information and tasks related to their university status.
Canvas is our web-based learning management system (LMS). It is used to organize, create, and present course content and provides tools for students to engage in courses and receive feedback on their learning and skill development progress.
Assistance with the set-up and repair of university-owned computers and devices.
BroncoTechs staff the service desk and drop-in technology support centers.
Web edits for the university website are made in the order that they are received.
Student, employee, and other university email accounts are provided through the university’s Microsoft 365 subscription, using Microsoft Exchange Online.
INB is the web-based interface used by authorized users to perform administrative tasks and to access and update information in various modules Banner modules.
Degree Works and SmartPlan are planning and advising tools used to ensure students are on track to graduate.
BroncoTechs can only reset passwords for users who are not yet registered to use the self-service password portal.
Business Systems and Analytics provides service and support for various business and finance systems including: Anaplan, Banner Finance, Chrome River, and Evisions (Argos, FormFusion, Intellecheck), Jaggaer and TouchNet.
Azure Virtual Desktop (AVD) is a cloud-based service that provides virtualized desktops and applications, allowing users to access their work environment from any device with internet access.
FSU provides high-speed Wi-Fi networks for students and employees.
Classroom and lab support provides help with computers, projectors, control panels, software, connectivity and audiovisual (A/V) systems design/redesign and setup.
Marketing and creative services include: graphic design for print and digital collateral; publications; marketing strategy; paid advertising; videography, signage and promotional items.
Faculty/staff are provided an allotment of print credits for using the Print Quota System.
A project is a temporary endeavor undertaken to create a unique product, service or result. A project is temporary in that it has a defined beginning and end in time, and therefore defined scope and resources. A project is unique in that it is not a routine operation, but a specific set of operations designed to accomplish a singular goal.
ITS can provide some students, who face technical difficulty accessing SPSS via Remote Desktop, a one-year license to install the software on a personal computer.
The Banner Data Access Request service allows employees to request access to specific data within Banner for performing academic and administrative tasks.
Microsoft 365 Productivity Tools (formerly Office 365) provide a variety of productivity tools within the Microsoft 365 suite. These productivity tools help individuals and teams work efficiently and effectively.
VPN access is limited to employees who need to remotely access certain systems and external vendors needing to complete work for FSU.
25Live is the University’s academic and event space scheduling system. It is used to create and maintain the schedule of classrooms for courses and spaces for campus events.
TeamDynamix, our Enterprise Service Management System (ESM), is a highly configurable service management system that can is used for ticketing and other service management and reporting functions.
ITS offers quotes and pre-purchase assessments for the purchase of nonstandard hardware, contractual IT services and software.