Popular Services
Banner offers self-service modules for students, employees and faculty/advisors. These web-based systems allow students, faculty and employees to access and self-manage information and tasks related to their university status.
Canvas is our web-based learning management system (LMS). It is used to organize, create, and present course content and provides tools for students to engage in courses and receive feedback on their learning and skill development progress.
Assistance with the set-up and repair of university-owned computers and devices.
Student, employee, and other university email accounts are provided through the university’s Microsoft 365 subscription, using Microsoft Exchange Online.
INB is the web-based interface used by authorized users to perform administrative tasks and to access and update information in various modules Banner modules.
Web edits for the university website are made in the order that they are received.
Degree Works is an online degree evaluation advising tool that helps monitor student progress toward degree completion.
BroncoTechs staff the service desk and drop-in technology support centers.
Marketing and creative services include: graphic design for print and digital collateral; publications; marketing strategy; paid advertising; videography, signage and promotional items.
BroncoTechs can only reset passwords for users who are not yet registered to use the self-service password portal.
Business Systems and Analytics provides service and support for various business and finance systems including: Anaplan, Banner Finance, Chrome River, and Evisions (Argos, FormFusion, Intellecheck), Jaggaer, TMA Systems, and TouchNet.
Photography services from the University’s photographer is a unique service reserved for the visual storytelling and aesthetic brand enhancement of key marketing campaigns of Fayetteville State University.
Internal Communication services from the Office of Strategic Communication is a continuous collaboration with our various campus partners across the University to disseminate timely and relevant information.
Azure Virtual Desktop (AVD) is a cloud-based service that provides virtualized desktops and applications, allowing users to access their work environment from any device with internet access.
25Live is the University’s academic and event space scheduling system. It is used to create and maintain the schedule of classrooms for courses and spaces for campus events.
FSU provides high-speed Wi-Fi networks for students and employees.
Microsoft Teams Voice is our integrated solution for both phone and voicemail services, designed to streamline communication across the organization.
The Banner Data Access Request service allows employees to request access to specific data within Banner for performing academic and administrative tasks.
ITS provides website access to editors and contributors who are responsible for managing or updating content on the university website.
A project is a temporary endeavor undertaken to create a unique product, service or result. A project is temporary in that it has a defined beginning and end in time, and therefore defined scope and resources. A project is unique in that it is not a routine operation, but a specific set of operations designed to accomplish a singular goal.
Acrobat Sign is a cloud-based service that allows you to request, track and manage the e-signature process.
TeamDynamix, our Enterprise Service Management System (ESM), is a highly configurable service management system that can is used for ticketing and other service management and reporting functions.
Classroom and lab support provides help with computers, projectors, control panels, software, connectivity and audiovisual (A/V) systems design/redesign and setup.