Popular Services

Canvas is our web-based learning management system (LMS). It is used to organize, create, and present course content and provides tools for students to engage in courses and receive feedback on their learning and skill development progress.


Assistance with the set-up and repair of university-owned computers and devices.


FSU Engage is the university’s central engagement portal.


A network account is created for all students, faculty/staff.


Student Self-Service, AppWorks, Banner Workflow, Banner Integration Requests, Admin Pages, Employee Self-Service, Faculty Self-Service, Intellicheck/FormFusion, Jaggaer Integration Middleware


Student, employee, and other university email accounts are provided through the university’s Microsoft 365 subscription, using Microsoft Exchange Online.


BroncoTechs staff the service desk and drop-in technology support centers.


The Banner Data Access Request service allows employees to request access to specific data within Banner for performing academic and administrative tasks.


Degree Works and SmartPlan are planning and advising tools used to ensure students are on track to graduate.


Web edits for the university website are made in the order that they are received.


A TMA work order is a maintenance or service request logged within WebTMA. It authorizes, tracks, and documents facility tasks—such as plumbing repairs, equipment maintenance, or routine cleaning—from the initial request to completion and cost logging.


Marketing and creative services include: graphic design for print and digital collateral; publications; marketing strategy; paid advertising; videography, signage and promotional items.


Classroom and lab support provides help with computers, projectors, control panels, software, connectivity and audiovisual (A/V) systems design/redesign and setup.


This service provides support for the Bronco Card, the university’s official ID, and the Transact Door Lock system.


BroncoTechs can only reset passwords for users who are not yet registered to use the self-service password portal.


A project is a temporary endeavor undertaken to create a unique product, service or result. A project is temporary in that it has a defined beginning and end in time, and therefore defined scope and resources. A project is unique in that it is not a routine operation, but a specific set of operations designed to accomplish a singular goal.


Microsoft Teams Voice is our integrated solution for both phone and voicemail services, designed to streamline communication across the organization.


Wired Internet also sometimes called Ethernet or data port is network technology that uses physical cables to connect to the internet and other technology.


Internal Communication services from the Office of Strategic Communication is a continuous collaboration with our various campus partners across the University to disseminate timely and relevant information.


TeamDynamix, our Enterprise Service Management System (ESM), is a highly configurable service management system that can is used for ticketing and other service management and reporting functions.


The Central Reservations Office (CRO) serves as the University's centralized intake, coordination, approval, and official records office for reservable campus spaces and event-related services.


Business Systems and Analytics provides services and support for Finance and Administration including: Anaplan, Banner Finance, Emburse, Evisions, Jaggaer and TouchNet.


Lockdown Browser and Monitor are third-party integrations that can be used by instructors to promote academic integrity during Canvas quizzes.


Faculty/staff are provided an allotment of print credits for using the Print Quota System.


The Enterprise Data and Reporting service is available exclusively to authorized employees, enabling them to request tailored data and custom reports from Banner and other systems—where data access is feasible.